At Ming’s Optical, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place orders, or interact with us. By using our website, you consent to the practices described in this policy.

1. Information We Collect  We collect information in the following ways:

• Personal Information: When you place an order or register an account, we may collect personal details, including your name, email address, shipping address, billing address, phone number, and payment information.

• Payment Information: For processing payments, we use secure third-party payment processors. We do not store your full payment details (credit card numbers, etc.), but we do store necessary transaction information such as order history for customer service purposes.

• Usage Data: We collect data regarding your interactions with our website, including your IP address, browser type, operating system, pages viewed, and the time spent on the site. This helps us improve our website and provide a better user experience.

2. How We Use Your Information 

We use the information we collect in the following ways:

• Order Fulfillment: To process, confirm, and ship your orders.

• Customer Support: To respond to inquiries, address issues, and provide after-sales service.

• Communication: To send you order updates, promotions, and important notices related to your account or our services.

• Website Improvement: To analyze website traffic and improve the user experience based on your activity.

• Marketing: With your consent, we may send you newsletters, special offers, or other marketing materials. You can opt out of these communications at any time by following the unsubscribe link in the emails.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share necessary information with trusted third-party vendors and service providers (such as payment processors, shipping carriers, and marketing platforms) to facilitate order fulfillment, customer service, and marketing.

• Legal Compliance: We may disclose your information if required by law or in response to a legal request (e.g., a subpoena, court order).

• Business Transfers: If our company is involved in a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity, subject to the same privacy protections as outlined in this policy.

4. Data Security

We use industry-standard security measures to protect your personal data, including encryption, secure servers, and firewalls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and serve personalized content. Cookies are small files stored on your device that help us remember your preferences and improve your overall user experience. You can control cookie settings through your browser, but please note that disabling cookies may affect certain features of the website, such as the shopping cart.

6. Your Choices and Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You may update or correct any personal information you’ve provided.

• Deletion: You can request that we delete your personal data, subject to certain legal obligations.

• Opt-Out: You can opt out of marketing emails by following the unsubscribe link or contacting us directly.

• Cookie Preferences: You can adjust your cookie preferences in your browser settings.

7. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or maintain personal information from children under 13. If we discover that we have inadvertently collected such information, we will take steps to delete it immediately.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We recommend that you review this policy periodically to stay informed about how we are protecting your information. By using our website and services, you acknowledge that you have read and understood this Privacy Policy.